code of practice
The following code of practice is adhered
to by refurbishers of computer and information and communications technology
(ICT) equipment who are accredited by Computer Access NZ Trust (CANZ).
The purpose of CANZ
- To provide refurbished computers for schools and non-profit
community groups/community programmes that might not otherwise be able
to gain access to today's rapidly expanding ICT world.
- To help our communities deal with the growing challenge of disposing
of outdated and unusable computer equipment responsibly and in the least
environmentally damaging way available to us.
The following benefits to
refurbishers are obtained by
adherence to this code:
- Right to receive ICT equipment donated through this programme.
- Publicity and promotion through the (CANZ) process.
- The right to use CANZ branding.
- The right to attend CANZ Trust meetings in an advisory capacity.
In order to have CANZ accreditation and
benefit from this programme, the refurbisher undertakes the following:
- To ensure that the information security of donors is protected at
all times by adopting the following procedures: All hard drives are to
be tested for usability and either (a) physically destroyed; or (b)
totally erased using Unconditional Formatting, including deletion of
partition and file tables. All identifying marks to be removed from all
- To adhere to, and provide all donors with a copy of this document.
- To receipt, in a form acceptable to CANZ, or that of the donor,
whichever is the more detailed, all equipment donated through this
- To act at all times to bring credit and credibility to the CANZ
refurbishing programme and refrain from actions which call into question
its probity or reliability.
- To provide the purchaser with a written specification for each
machine purchased and a valid copy of the operating system licence.
- To respond within one working day to all offers of donations and to
confirm collection of the donation to CANZ.
- To provide the purchaser with a written warranty on all machines as
to parts and quality of work for a period not less than six months from
the date of purchase.
- To act at all times within the terms of business agreed for all
transactions affecting the sale or purchase of ICT equipment under this
- To take back, at no charge other than freight, all equipment which
has reached ‘end of life’ that was originally sold by CANZ accredited
refurbisher to schools and community organisations.
- To provide to CANZ, on request, details of processes used in
refurbishment of computers used in the CANZ programme.
- To provide to
CANZ, on request, details of processes used in the recycling of
end-of-life equipment collected through the CANZ programme, plus
‘take-back’ of equipment originally sold through the CANZ scheme.
- To dispose
of end-of-life equipment within New Zealand to environmental standards
mandated by local or national authority, and where feasible, to exceed
export end-of-life equipment only via a Basel Permit to facilities
with environmentally sound management and processes as assessed under
the Basel process.
Acceptable use policy
The purposes to which donated hardware
may be put as part of the CANZ process are as follows:
- In the first instance,
functioning machines which meet or exceed the CANZ standard are cleaned and
tested, and data and software completely removed from hard drives. Machines
are then refurbished to a set of nationally agreed baseline standards, fully
licensed operating systems and other software installed and sold through the
refurbishers’ normal channels.
- Schools and school-based
programmes have first call on all machines.
- Not-for-profit organisations
and community programmes have second call.
- Non-standard machines may also
be sold to schools to meet clearly defined and understood needs.
- Other machines may be donated to
schools for fundraising purposes or to those with special
education needs which can be met by specific machines.
Any machines which are not functional
or below standard follow this process:
- Otherwise useable parts are
stripped from the machine and reused in other machines.
- Some parts, such as floppy
drives, which are not needed for the refurbishing process, are sold through
other channels to help defray the refurbishing cost.
- All remaining parts are disposed of in an environmentally
responsible manner, to standards mandated by local or national
authority, and where feasible, in excess of those standards.
Accredited refurbishers accept the
sanctions below, which may apply where a company has breached the above
Please note, all commercial transactions
are between the refurbisher and its suppliers or customers, and recourse in
all cases is directly to the company or organisation concerned.
If, however, a
is held to be in breach of this code, either by a donor, or a purchaser, and
a reasonable accommodation can not be reached within 30 days, the complaint
will be heard by CANZ or its authorised agent.
is held to have breached any of the above undertakings, a complaint
will be dealt with immediately by CANZ or its authorised agent.
Sanctions that may be applied for breach
of this code:
- Withdrawal of promotion and publicity by CANZ on behalf of the
- Withdrawal of the right to use CANZ branding.
- Removal from the referral process for donations of surplus
- Advertisement in appropriate media that the
refurbisher is no longer an accredited member of the CANZ programme.
must formally adopt this code of practice
before accreditation will be granted or announced.
CANZ home page